Privacy Policy
Last Updated: Feb 5, 2026
Introduction
Huntsville Tornado Shelters (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit https://HuntsvilleTornadoShelters.com, submit forms, communicate with us, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Phone number
- Email address
- City, ZIP code, or general location
- Information related to storm shelter interest, installation, or scheduling
- Communications via phone calls, SMS messages, live chat, or voice assistant
- Payment or deposit information (processed securely by third-party providers)
We may also collect non-personal technical information such as browser type, IP address, device type, and website usage data.
How Information Is Collected
Information is collected when you:
- Fill out a form on our website
- Request information, pricing, or availability
- Use live chat or interact with our voice assistant
- Call or text our phone numbers
- Submit a deposit or payment
- Browse or interact with our website
How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Help determine the appropriate storm shelter for your needs
- Schedule calls, consultations, site visits, or installations
- Process deposits or payments
- Provide updates related to your request or installation
- Improve our services, communications, and website performance
We do not use your information for unrelated purposes.
SMS Opt-In & Text Messaging Policy
By providing your mobile phone number, you consent to receive text messages (SMS/MMS) from Huntsville Tornado Shelters. Messages may include appointment confirmations, scheduling updates, service-related communications, and informational or marketing messages related to storm shelters.
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Consent to receive text messages is not a condition of purchase.
Mobile Information & Data Sharing (IMPORTANT)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services necessary to deliver communications.
Information sharing to subcontractors in support services, such as customer service platforms, CRM systems, payment processors, and communication providers, is permitted.
All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, trade, or disclose your personal information or leads to third parties.
Data Security Practices
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Sensitive data such as payment information is processed through secure third-party providers and is not stored on our servers.
Cookies & Tracking Technologies
We may use cookies, analytics tools, and similar technologies to:
- Understand website usage
- Improve performance and user experience
- Measure marketing effectiveness
You may disable cookies through your browser settings.
Third-Party Service Providers
We may use trusted third-party vendors to assist with website hosting, customer communications, payment processing, analytics, and messaging delivery. These providers are permitted to use information only as necessary to perform services on our behalf and are required to keep it confidential.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
Your Rights & Choices
You may request to:
- Access, correct, or update your personal information
- Opt out of marketing communications
- Withdraw SMS consent
- Request deletion of your data, subject to legal and operational requirements
Requests can be made using the contact information below.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Huntsville Tornado Shelters
Operated by Danny Robertson
Sole Proprietor
Huntsville, Alabama
Website: https://huntsvilletornadoshelters.com
Phone: 256-258-9463